Shipping & Returns
Returns Policy
Eligibility for Returns: You are eligible to return most new, unopened items within 30 days of delivery for a full refund.
Exceptions: Please note, certain items cannot be returned. We will specify any exceptions on the product detail page.
Return Process:
- Contact Us: If you need to return an item, please contact us with your order number and details about the product you wish to return.
- Wait for Instructions: We will promptly provide you with instructions on how to return items from your order.
- Return Shipping: If the return is due to our error (e.g., incorrect or defective item), we will cover the return shipping costs.
Refund Timeline:
- Return Shipping to Us: 5 to 10 business days.
- Processing Your Return: 3 to 5 business days.
- Refund Processing by Your Bank: 5 to 10 business days.
- You will typically receive your refund sooner than the maximum time outlined above.
Shipping
Coverage: We ship to all 50 states in the USA.
Product Restrictions: Some products may have shipping restrictions due to state laws. Please check the legality of the products in your state before ordering.
Order Processing: Upon placing your order, we will provide you with estimated shipping and delivery dates based on the availability of your items and your chosen shipping options.
Shipping Costs: Shipping rates are weight-based and will be rounded up to the next full pound as per our shipping partners' policies. You can view estimated shipping costs by adding items to your cart and proceeding to the shipping quotes page.
Additional Notes:
- For any questions or further clarification, please do not hesitate to get in touch with us. Your satisfaction is our priority.
- We strive to keep our shipping and returns policies transparent and customer-friendly. Your feedback is always welcome.